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SMBs Are Embracing Cloud Phone Solutions

In our fast-paced digital era, businesses are constantly seeking innovative solutions to streamline their operations and enhance communication. One such transformative technology is the cloud phone system, offering numerous advantages that can revolutionize the way companies communicate. Let’s dive into the top five benefits that make a cloud phone system a game-changer for SMB.

1

Cost-Efficiency

Traditional phone systems often involve significant upfront costs for hardware, installation, and maintenance. In contrast, a cloud phone system operates on a subscription-based model, reducing initial investments and allowing businesses to allocate resources more efficiently.
2

Scalability

Cloud systems provide unparalleled scalability. As your business grows or experiences fluctuations in communication needs, you can easily scale up or down without the hassle of hardware changes. This flexibility ensures that your communication system aligns seamlessly with your evolving business requirements.
3

Flexibility and Mobility

Cloud phone systems allow a work from anywhere, anytime model and liberate businesses from geographical constraints. Team members can stay connected and collaborate regardless of their location, fostering a more agile and responsive work environment. This is particularly beneficial for remote or mobile teams, providing them with the tools to maintain optimal productivity on the go.
4

Advanced Features for Enhanced Productivity

Cloud phone systems offer a robust suite of features, including voicemail-to-email, call forwarding, auto-attendants, and virtual extensions, to name a few. These advanced functionalities empower businesses to enhance customer service, streamline internal communication, and present a polished and professional image to clients.
5

Reliability and Business Continuity

Cloud-based systems are renowned for their reliability. Service providers often implement redundancy measures, ensuring that if one server fails, another takes over seamlessly. Additionally, cloud phone systems facilitate efficient disaster recovery planning, safeguarding your business communication even in unforeseen circumstances.
6

Easy Implementation and Maintenance

Unlike traditional systems that may require extensive installation and setup, cloud phone systems can be deployed rapidly. With minimal hardware requirements and straightforward configuration, businesses can transition smoothly to a cloud-based model without disrupting their daily operations. Cloud phone systems relieve businesses of the burden of manual updates and maintenance. Service providers handle software updates and system maintenance remotely, ensuring that your communication system is always up-to-date with the latest features and security patches.

Embracing a cloud phone system goes beyond upgrading technology; it’s about modernizing and future-proofing your communication infrastructure. The inherent flexibility, cost-effectiveness, and advanced features empower businesses to stay ahead in today’s competitive landscape. By unlocking the full potential of cloud communication, organizations can foster innovation, improve collaboration, and provide a superior experience for both employees and customers alike.

With a full team of communications experts, RSI can consult, design, implement and support your cloud phone system.

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RSI Acquires Folkerson Communications

RSI Acquires Folkerson Communications

Austin, Texas, January 2, 2024 – Renaissance Systems, Inc.

RSI Acquires Folkerson Communications Austin, Texas, January 2, 2024 – Renaissance Systems, Inc., RSI, a nationwide provider of advanced IT, cybersecurity, and software solutions for small and mid-enterprise clients, announces today the acquisition of Folkerson Communications, a well-known name in Texas for voice communication and networking services, and a top nationwide producer with NEC.

This strategic acquisition represents a significant milestone for RSI as it expands its portfolio and strengthens its position as a comprehensive technology solutions provider. With the addition of Folkerson Communications, RSI not only gains a managed voice division, but it also strengthens its market presence geographically, and gains more than 120 years of combined telecom and IT experience from the fully-retained staff of Folkerson Communication employees.

“Folkerson Communications has built a solid reputation for delivering high-quality voice and professional services, making it a natural fit within the RSI family. With little overlap of service offerings, our organizations will leverage one-another’s expertise to go deeper within
accounts,” commented RSI CEO, David Burgeson.

Notable in this acquisition will be the appointment of Greg Folkerson, current owner and CEO of Folkerson Communications, to the position of Chief Operating Officer for RSI. In 1997, Folkerson started Folkerson Communications, and with an intense focus on customer service and flawless voice installs, he developed the organization into a leading telecom solutions provider in Texas. “The next chapter for Folkerson Communications and its clients needed to include strategic technology planning, advanced cybersecurity services and a viable landing spot for the Folkerson Communications team of experts,” commented Folkerson. “The growth trajectory of RSI, coupled with the collaboration efforts between our organizations, made this a reality.”

“We are committed to ensuring a seamless transition for Folkerson Communications’ clients” added Burgeson. “Our teams are already working closely to integrate operations and uphold the high standards of service both companies are known for. This acquisition reflects RSI’s ongoing dedication to innovation, growth, and delivering unparalleled value to our clients. We look forward to the opportunities this collaboration will bring and are excited about the future.”

About Renaissance Systems Inc.

Since 1982, RSI has provided innovative technology solutions designed to safeguard data and optimize workflow. With RSI, clients realize that relationships matter, and our quality is embedded into our culture. Through our proven engagement processes, RSI helps clients manage complexity and drive a return on IT investment. Catering to the needs of small to medium enterprises, we specialize in advanced IT operations, proactive cybersecurity solutions, advanced cloud and hybrid voice solutions, and custom software development for business process improvement.